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Case Study
Amtex Skills Matrix Form Complete Database of Employee Skills
Overview
Problem
Statement
Amtex
Solution
Overall
Result
Amtex Skills Matrix Form
TKC Holdings, Inc is the largest provider of food service and secure product delivery to the Corrections, Hotel, and Accommodations industries in the US. They specialize in leading distinctive market segments by offering superior products and unmatched customer service.
In November 2010, ICSolutions was acquired by TKC Holdings, LLC, the parent company of Keefe Commissary Network and Keefe Supply Company, the nation’s largest commissary provider. The TKC Holdings companies bring a tremendous depth to ICSolutions’ operations and provide strategic financial resources as well as synergistic supply-chain relationships.

Problem Statement

People with various technical expertise and people with a variety of skills work on various projects. Amtex needed a database-based solution that can produce interactive dashboards and reports and filter out team members with specific skill sets. The application ought to be able to identify subject - matter specialists and support cross-skilling.

Existing Problems

The procedure of preserving and retrieving personnel records was complicated by the lack of a proper database that contained all the employees' talents.

The SME failed to organize training sessions for the team members who would have been essential to success. As a result, the organization was unable to recognize talent outside of the workplace.

Amtex Solution

01

An integrated approach to collect data on skills from all Amtex employees using Google form.

02

A Salesforce application able to synthesis reports and interactive dashboards which would enable analyzing employees with the required skill sets.

03

A Salesforce application able to synthesis reports and interactive dashboards which would enable analyzing employees with the required skill sets.

Overall Result

  • A complete database of employees’ skills set.
  • Cross skill Training session can be conducted by SME.
  • Effortless way to identify the right person for the requirement.
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